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Receipts, payment and refunds

Last updated October 24, 2026

Payment, receipts and refunds run through Stripe Checkout. The rules below match the questions on the home page and section 6 of the Terms. Those two pages are the authority if anything ever disagrees.

  1. Where receipts arrive

    After you pay, Stripe emails a receipt to the address used at checkout. Card charges appear on a statement as BRANNONPATRICK.COM. Keep the receipt; it is the fastest way for us to find your payment if something is wrong.

  2. How payment works

    You choose what you want in the cart on this site, then pay in Stripe Checkout. Payment, the discount, receipts and refunds are handled by Stripe. Books are paid in full. When Checkout offers Klarna or Affirm for a course, your installments and statements then come from them, not from us.

  3. Course and ebook refunds

    Yes. Email info@brannonpatrick.com within 14 days of purchase, as long as you've completed no more than two lessons of the course. Once you complete a third lesson, the purchase is final. You can ask for a full refund of an ebook within 14 days of getting access to it, by email. A refund ends your access to that product.

  4. One-on-one coaching refunds

    Yes, within 14 days of purchase, as long as we haven't had a session yet. After the first session, or after 14 days, the purchase is final. Full detail is in the Terms under one-on-one coaching.

  5. How to ask, and what a refund does

    Email info@brannonpatrick.com from the address used at checkout. Read the full policy in section 6 of the Terms (linked from every page footer). When a refund is issued, access to that product ends, including downloads.